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Driving Business Excellence

ISC

Certification Feedback Form

Certification Feedback Form

Thank you for completing your audit with ISC Global – to improve our service, we would appreciate if you could spend a few minutes completing the following Certification Feedback Form.

Customer Information  
Name *  
First
Last
Registered Company Name *
Phone *
Fax *
 
Email *
 

ISC Global Audit Team Information
Please provide details on the ISC Global Audit Team Members
Name of Team Leader
Name of Audit Team Members

Q1. The Audit - Rate your overall satisfaction

How effective was communication between your organisation and the Audit Team prior to the audit?
ExcellentGoodNeeds ImprovementUnsatisfactory

Rate the overall conduct of the Audit Team?
ExcellentGoodNeeds ImprovementUnsatisfactory

Share any additional feedback so we can continually improve our service

Q2. Support from Head Office - Rate your overall satisfaction

Prior to audit commencing?ExcellentGoodNeeds ImprovementUnsatisfactory

Following the audit & before certifcation?
ExcellentGoodNeeds ImprovementUnsatisfactory

On specific needs to your business?
ExcellentGoodNeeds ImprovementUnsatisfactory

Share any additional feedback so we can continually improve our service

Q3. The Professionalism Of ISC Global During The Audit - Rate your overall satisfaction

Punctuality
ExcellentGoodNeeds ImprovementUnsatisfactory

Discipline
ExcellentGoodNeeds ImprovementUnsatisfactory

Ethics and Behaviour
ExcellentGoodNeeds ImprovementUnsatisfactory

Communication Skills
ExcellentGoodNeeds ImprovementUnsatisfactory

Share any additional feedback so we can continually improve our service

Q4. How do you rate ISC Global's Audit Methodology in terms of:

Quality of opening meeting?ExcellentGoodNeeds ImprovementUnsatisfactory

Quality of audit process?
ExcellentGoodNeeds ImprovementUnsatisfactory

Quality of exit meeting?
ExcellentGoodNeeds ImprovementUnsatisfactory

Share any additional feedback so we can continually improve our service

Q5. How do you rate ISC Global auditors knowledge on your business processes in terms of:

Share any additional feedback so we can continually improve our service
ExcellentGoodNeeds ImprovementUnsatisfactory

Management Aspects?
ExcellentGoodNeeds ImprovementUnsatisfactory

Share any additional feedback so we can continually improve our service

Q6. How do you rate the value additions done by our auditors in terms of:

Recommendations Provided
ExcellentGoodNeeds ImprovementUnsatisfactory

Recommendation on opportunties for improvement?
ExcellentGoodNeeds ImprovementUnsatisfactory

Share any additional feedback so we can continually improve our service

Your Final Thoughts

Are you happy for your logo to be listed on the "Our Clients" page of www.isc-worlwide.com or be referenced on ISC Global promotional material or speak at an ISC Global event?*
Yes, Let's chatNo thanks

Please state additional support you would like to discuss with ISC Global other than that agreed in the contract?


Do you have any additional comments/feedback about the audit?


Can you think of any business colleagues that may benefit from referring ISC Global?

How did you hear about us?
Web SearchEmailPersonal ReferralTrade PublicationPress Release/ NewTrade Show/ Event